Need help right now?
One of our techs can be looking at your screen in 30 seconds. Encrypted, on-demand, and you stay in the driver's seat the whole time.
How it works
Three steps. Thirty seconds.
- 01
Click Start Session — or paste your code.
Your tech will give you a 6-digit session code over the phone. Enter it on the right (or just click Start Session).
- 02
Run the small Zoho Assist client.
It's a tiny temporary download. No install, no admin rights, no leftover software when we're done.
- 03
We connect — you watch every move.
You see the cursor in real time, see every click and command, and can disconnect at any moment with the red button in the corner.
Security
You stay in control.
End-to-end encrypted.
TLS 1.2+ in transit, AES-256 in storage. The same encryption your bank uses.
You're in control.
Session has to be started by you. Tech can't connect without your active permission and 6-digit code.
We never log keystrokes.
Session activity is logged for audit (timestamps, file transfers), but never your typing or screen content.
FAQ