IT that respectsthe patient.
Managed IT and cybersecurity for medical practices, multi-location physician groups, dental, behavioral health, and PT clinics. HIPAA-aligned by default, audit-ready by design.
Compliance scope
Typical engagement
5–150 users · 1–12 locations
Who we usually meet
Practice administrator or practice manager wearing the IT hat. Often inherited an IT vendor that 'kind of works.' Has a healthy fear of OCR and a list of EHR pain points longer than they have time for.
Healthcare IT lives at the intersection of three uncomfortable realities: PHI is the most valuable data on the dark web, OCR fines start at $50,000 per record, and a 30-minute EHR outage can cascade into rescheduled appointments and lost revenue. We design every healthcare engagement to make HIPAA the floor, not the ceiling — so when an audit shows up, the evidence package is already on the shelf.
What we hear in discovery
The medical pain points,named.
PHI breach risk and OCR liability.
Healthcare is the #1 ransomware target. A single phishing click can cost six figures in regulatory fines plus breach notification costs that scale with patient count.
EHR uptime drives revenue directly.
Every hour your EHR is down is appointments rescheduled, billing delayed, and front-desk staff explaining downtime to frustrated patients. Connectivity, server health, and EHR vendor coordination matter.
BAA management and vendor sprawl.
EHR vendor, billing service, transcription, fax, secure messaging, cloud storage — every one needs a Business Associate Agreement on file and renewed before it expires.
Encrypted communications between providers and patients.
Email containing PHI must be encrypted in transit and at rest. Patient portals need MFA. Texting between providers needs a secure platform — SMS doesn't count.
How we solve them
The C2 playbook for medical.
HIPAA-aligned baseline on every endpoint.
Disk encryption, MFA, EDR, automated patching, encrypted email gateway, and audit-log retention. Configured to the OCR enforcement reality, not the marketing brochure.
Service: CybersecurityEHR uptime monitoring + vendor escalation.
We monitor your EHR's underlying infrastructure (server, database, connectivity) and own the escalation to the EHR vendor when something they control breaks. You get one phone number, not five.
Service: Managed ITBackups that survive ransomware.
Immutable cloud backups on Wasabi with 6+ year retention to align with HIPAA's record-keeping requirements. Quarterly restore tests prove it works.
Service: Data Recovery & BackupsBAA inventory + renewal tracking.
We maintain a living inventory of every vendor in scope, the BAA on file, and the renewal date. No more 'wait, when does this expire?' moments during an audit.
Service: CIO Services & IT ConsultingHow we run it
Audit-ready every quarter.
Every 90 days we run a full HIPAA control sweep across your environment and snapshot the evidence into a folder you can hand straight to an auditor. No fire drills.
Where to start
Services medical clients ask for first.
FAQ
Medical questions, answered.
Are you a HIPAA-compliant MSP?
Do you support specific EHR platforms?
What happens if there's a breach?
Can you help with HIPAA risk assessments?
Do you sign Business Associate Agreements?
Ready to stop fighting your IT?
Tell us what's breaking, what's slowing you down, or what you're trying to build. We'll respond same-day with a real plan — no boilerplate sales sequence.
Same-day response, weekdays. After-hours: ring through to on-call.